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Sales administrator
Position: Sales / Administrator
Key Responsibilities:
Customers calling into the office are served and assisted as appropriate in a timely manner.
Telephone calls are answered in a timely, polite professional manner and either handled personally or forwarded to appropriate person.
Dealing with quotations, customer enquiries and customer orders
All quotations once built up are input into our quotation database prior to issue to customers, followed up and closed or moved on as an order
Inputting customer orders and purchase orders onto Sage and producing all associated paperwork required for the different orders
Amalgamating paperwork from production for job packs and filing of all job packs once fully completed by production prior to invoicing.
Correctly booking in stock deliveries on Sage and notifying suppliers of any discrepancies, undertaking of stock takes as and when required.
Ensure documentation to undertake our accreditations, ISO9001 (CARES)/ISO14001/EN1090 is carried out when required, all training will be given
Handling Ebay and our website orders, preparing items and paperwork for posting/collection by couriers and pallet companies.
Adhoc duties as required by General Manager & Managing Director
Skill set.
Reliable, honest person required with good timekeeping.
As this is a fast-paced environment the requirement to handle working within this type of environment is essential.
Have an excellent telephone manner, and the ability to deal with customers face to face in a friendly but confident and professional manner. Flexible and willing to assist in both the workshop and other departments as necessary.
Sage experience, also a good working knowledge of using Microsoft Excel, Word and Outlook is required
Hours of Work.
Monday – Thursday 8am – 5pm
Friday 8am – 4pm
£24000 Salary
Job ID: HQ026980
Job Type: Permanent
Category: Administrator