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IT Support Desk (2nd Tier)

Job ID HQ00023169 | Permanent | Redruth | | £ 22000.00 per annum | Start 24 Feb 2020

IT Support Desk (2nd Tier). Winners Recruitment are recruiting an IT Support Desk (2nd Tier) to join an IT Service team based in Redruth, Cornwall. This is a fantastic opportunity to progress your career in IT further, providing a range of IT support services for an established Microsoft Certified Managed Service Provider.

Your job as the IT Support Desk (2nd Tier) will be to provide proactive maintenance, support and the delivery of exceptional on-site support. With daily duties ranging from; resolving technical issues; full server side diagnosis and troubleshooting to maintain the IT infrastructure; in addition you will provide PC and server assembly and on site troubleshooting and installation as necessary.

The successful IT Support Desk (2nd Tier) will need:
Full, clean driving licence
Experience of troubleshooting / maintaining Windows Clients
Experience of troubleshooting / maintaining Windows Server /2008/2012/2016
Experience of supporting end users in a domain environment
Troubleshooting TCP/IP
Ability to remain calm under pressure
Ability to work well as part of a team
Good interpersonal and communication skills
Highly Desirable
Experience of troubleshooting / maintaining Exchange
Sense of humour
A+, Network+, MCSA or equivalent in Win 2012/2016
TCP/IP sub netting and routing
Assembling and installing PCs and servers
You will also need practical experience in solution delivery, being proficient or have some knowledge in the implementation and support of the following technologies:
Firewalls & Switches
MS Server 2008/ 2012/2016
MS Exchange 2007 / 2010/ 2013
MS SQL Server
Windows Client Operating System
Unix / Linux

In return you will get a permanent salary of up to £25,000 depending on skills and experience, plus holiday, bonus and pension. There is parking available and use of a company van.

If you think that you are the ideal candidate for this role please email

This vacancy is being handled by Lisa Berridge, Commercial Account Manager at Winners Recruitment Truro who is currently responsible for all Permanent and Contract Recruitment.

Lisa has been working in the Recruitment industry for over 20 years and prides herself on working with her applicants and client companies to find the right people for the right job, every time.

Lisa works with the successful Winners Recruitment team in Truro, who supply staff across Cornwall in the following areas: Administration & Secretarial, Accountancy & Finance, Sales & Marketing, Human Resources, Purchasing, IT, Management, Engineering, Warehouse and Manufacturing.

CV's in confidence. Please call the Truro office of Winners Recruitment if you would like a confidential chat.

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