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Customer service support

Job ID HQ00021811 | Temporary | Redruth | Customer services | £ 9.28 per hour | Start 01 Apr 2019

I am looking for experienced Customer Service Administrators for a fixed term of up to 6 months to support the Customer Services team of an established international manufacturer.

Job Summary

Maintain regular contact with the customer via email and/or telephone to ensure that they are kept up to date and to enhance our profile
Liaise with the Warehouse administration team to ensure that the shipment of orders and delivery dates are achievable
Co-ordinate any direct deliveries that are required from overseas plants to UK customer base
Monitor progress of direct delivery manufacture with the relevant plant until delivery is achieved

Experience Required

Previous Customer Service/Data Analysis experience
Proficient in Microsoft Office, Word & Excel
Experience of using SAP would be an advantage
Excellent verbal / written communication and presentation skills;

Hours: 37.5 per week Monday - Friday
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